Lync/S4B Client Can Normalize Numbers with Plus Sign?!?!?

One of my central tenets of number normalization in Lync/Skype for Business has always been: "Lync/Skype for Business will not attempt ...

North American Call Authorization Tricks

Almost every country in the world has a dedicated country code assigned to it for telephony purposes (see countrycode.org for a full list)....

Using the Lync Optimizer to Configure a Single Multi-Country SIP Trunk

As SIP trunking becomes more reliable and trusted, companies are taking advantage of the ability to consolidate standard PSTN phone lines fr...

Viewing Extensions in the Lync Client

In companies that use extensions off the main number, I’ve always recommended they format their numbers using the main office number for the...

Blocking International Calls to Specific Countries in Lync

A question that often comes up in my travels is that Lync administrators want an easy way to allow users to dial internationally but exclude...

Lync Telephony - Corporate Interest is Running High

I'll be the first to admit that I've got a certain level of bias when it comes to Microsoft products. I'm pretty sure they insta...