Response Groups Stop Responding

Our company ( Event Zero - makers of the best Skype for Business analytics software out there BTW ) relies on Skype for Business response gr...

Large Scale Extension Dialing in Lync

I was recently working a pretty large Enterprise Voice deployment that had more than a hundred sites located around the world. Every site us...

Automatically Creating Lync Sites and Subnets using AD Sites

To use  call admission control or location-based routing in Lync, one of the first steps is to define all the sites and subnets used in th...

Migrating Exchange 2007 UC Custom Prompts to 2010 SP1

If you've migrated from Exchange 2007 to Exchange 2010, you may have experienced some frustration at Microsoft's documentation on ho...