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Senin, 28 September 2015
Response Groups Stop Responding
Our company ( Event Zero - makers of the best Skype for Business analytics software out there BTW ) relies on Skype for Business response gr...
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Rabu, 29 Juni 2011
Configuring Ringback in Lync Response Groups
When setting up Response Groups in Lync, you might want your callers to hear ringing rather than some sort of hold music (either the default...
Selasa, 03 Mei 2011
Lync Attendant Console and RGS Formal Participation Policy
It's been quite a while since I've blogged about Lync. I've been a very busy boy trying to finish renovating my basement before ...
Jumat, 19 November 2010
Response Group Changes in Lync
The Response Group Service (RGS) is a basic hunt group/interactive voice response system included with OCS/Lync. While it doesn't have ...

