Using the Lync Optimizer to Configure a Single Multi-Country SIP Trunk

As SIP trunking becomes more reliable and trusted, companies are taking advantage of the ability to consolidate standard PSTN phone lines fr...

Dealing with Trunk Prefixes in Phone Numbers in Skype for Business

First of all, I spend far too much time thinking about dial rules. For those who don't know, a trunk prefix is a number (or numbers) tha...

Selective Caller ID Blocking in Lync/Skype for Business

Once in a while, a customer asks how they can block caller ID on outgoing calls in Lync/Skype for Business. If they're interested in blo...

Command Line Options in Lync Optimizer Scripts

A lot of what drives development in the Lync Optimizer is my own personal needs. Every once in a while, I come across a deployment that has ...

March/April 2014 Lync Optimizer Updates

I'm always working to provide new features for the Lync Optimizer.  Some have been rolled out silently to fix an issue.  Others are rela...

February 2014 Lync Optimizer Updates

Since moving the Optimizer back-end to a SQL database and enabling Microsoft authentication, its allowed me to explore adding new features n...

November 2013 Lync Dialing Rule Optimizer Updates

Since the move to use authentication in the Lync Dialing Rule Optimizer, I've been busy working behind the scenes to prepare the back-en...

More Control Options in Lync Optimizer

Introduction A few long-asked for features in the Lync Dialing Rule Optimizer are the ability to modify the rule naming convention used for...

Location-Based Routing in the Lync Optimizer

The Lync Server Update for February 2013 included a much asked for feature: location-based routing. Location-based routing basically ensure...

Least-Cost/Failover Routing in the Lync Dialing Rule Optimizer

The Lync Dialing Rule Optimizer tries to take care of all the Enterprise Voice configuration necessary for all deployments.  On most fronts...

Blocking International Calls to Specific Countries in Lync

A question that often comes up in my travels is that Lync administrators want an easy way to allow users to dial internationally but exclude...

Localized UK Dialing Rules for the Optimizer

Using data from a number of web sources and some helpful users, I've been able to create customized Lync dialing rules for over 30 count...

Lync Dialing Rule Optimizer Gets Optimized

It was recently brought to my attention that some of the normalization rules created by the Lync Dialing Rule Optimizer in certain cases w...

Inbound Number Normalization Bug in Lync (FIXED)

I came across an issue recently where a North American company had deployed Enterprise Voice using the  Lync Dialing Rule Optimizer .  Outbo...

Localized Dialing Rules in the Lync Optimizer

I'm always looking for input from the community about things they'd like to see in the Lync Dialing Rule Optimizer .  I met Pat Rich...

Complete Guide to the Lync Optimizer

UPDATE (21-Aug-2013):  Improved UI and additional control options for rule creation. See http://androidtabletgadgets.blogspot.com /2013/08...