Large Scale Extension Dialing in Lync

I was recently working a pretty large Enterprise Voice deployment that had more than a hundred sites located around the world. Every site us...

Lync Enterprise Voice Misconceptions #2 - External Access Prefixes

During my travels across the Lync Enterprise Voice landscape, I come across numerous Lync deployments that make some fundamental mistakes in...

Viewing Extensions in the Lync Client

In companies that use extensions off the main number, I’ve always recommended they format their numbers using the main office number for the...

Migrating PBX Users to Lync Enterprise Voice

In http://androidtabletgadgets.blogspot.com /search/label/EV%20Best%20Practices">all my previous blog entries about Lync Enterpris...

Lync Bug with Incoming E.164 Phone Numbers?

If your company uses internal extensions instead of DIDs for your users, you may have come across http://androidtabletgadgets.blogspot.com ...

Lync Enterprise Voice Best Practices - Extensions

In earlier posts, I've tried to outline what I consider to be best practices when it comes to Enterprise Voice in Lync.  There hasn'...

Internal Extension Dialing in Lync

If you've created normalization rules in Lync, you've likely noticed a checkbox at the bottom of the page that says "Internal E...